I don’t know exactly where to begin—Experienced interference on TV and lost community usually. I would open electronic mail plus the community could be my neighbor’s. This went on for 2 months or even more. Labored with tech individual to right the challenge. He instructed I call Apple Shop since it was my Laptop or computer. (I understood that it wasn't!) Then, they sent man or woman out to examine issues out. He claimed a squirrel had chewed the wires and he changed a thing. Told me to choose box again for an upgrade which I did. Woman in Workplace at a typewriter fixed me up. NOT! I came property and hooked it up wondering it had been all mounted. I lost my cellphone and Computer system And that i am in a very lifeless zone with Verizon. Could not communicate with anybody. Went outside the house to call on cellular phone. Get in touch with was dropped. At last I had been in the position to condition my difficulty. This was on Wednesday. They explained they could appear on Friday amongst 5 and 6:00.
I have 3 distinct carriers because of my households; I am able to attest that Time Warner is exclusive in that they are the rudest, the very least attentive, unaware of their duties as carriers and ,I for one, simply cannot understand how The federal government would permit Time Warner to carry on this lousy excuse for service!!!!!
We have now Time Warner and want the internet, Television deal that is definitely currently currently being presented for $seventy nine.99. Every time we phone and speak to customer service, they hang up on us.
I am over and above disappointed. I will Terminate this agreement when I can discover another carrier. There is absolutely no Consumer SERVICE and what you might have is sadly missing !!
services & twisting people’s arms, pretending to ask thoughts away from problem, but are only enthusiastic about trying to keep you paying out. Obviously, the moment within a blue moon, one encounters A really worried & handy specific.
We've got had service with your business for a few years. Time and again once again we experience outages routinely and several other times every day. We're explained to time and again once more make this happen do that we have experienced a technition to check points out over and over. We know Many of them by title. We spend some huge cash to your company to become lied to by consumer service and even now to knowledge awful service month to month, and what did you give me a $6.
TWC has the worst purchaser service at any time. We were away over a getaway end for more than a month in the course of the summertime plus they continue to billed us for that time. Many calls and perhaps chats on the web and asking for a itemized Invoice won't enable. I keep acquiring billed for the time we family vacation stopped.
Maybe you need to give existing consumers (These over a particular amount of yrs) anything to help keep Immediate Television absent from a doorway.
In Nov my bill went up And that i wasn't advised at orignal put in place that it could. Once i termed to obvious this up, I had been transferred around, hung up on and remaining on keep. I retained contacting many of the way up by means of Dec eleventh. The supervisor said they were being intending to make items correct and advised me I did not want Serious wi-fi if I don’t game by which I don’t as I'm a 50 yr previous stuggling female. They modified my service and obtained the Monthly bill all the way down to $102 where I feel is still high thinking about I don’t have cable througout my dwelling and only constrained stations in my room upstairs. I continously have concerns and will never ever get by means of to a happy upbeat valuable person who is ready to assist. Each of the agents act as if you are complaining for no cause. I was Ill for nearly a month and my computer crashed still a pal advised me I didn't have internet close to Dec 15th. I'd lost my voice and could not phone so I phoned past evening only to receive hung up on, transferred all-around and last bought a supervisor who instructed me fundamentally to quit whinning and when more information I need my wi-fi back then Invoice goes as many as $119. Let me make this very clear, all the brokers and actions support a Fb webpage about Time Warner as well as the surveys executed stating you have the bottom scores at any time in buyer service and service on the whole.
I am worried about a Time Warner commercial the place a mother is attempting to search out the nearest pet retailer to have her daughter a Dog in place of heading to some shelter. Most pet stores get their dogs from unregulated puppies mills in which the dogs are now living in crowed, filty ailments more information locked in cages.
Have not experienced household phone service for more than two months once again. Have an internet and residential service agreement but landline cell phone proceeds to become a problem. When I can the tech guidance amount offered to me by final tech that arrived to my home the cellphone drops dead following many minutes of under-going the automated technique that includes seeking to get me to purchase an forthcoming high-priced pay for look at party that i'm not thinking about. Lastly got a maintain of a tech who told me that they might not receive a tech for me for pretty some time and way beyond their noted 48 hr response time.
i rectified it myself right after per month of inaction. by using a wire cutter. and i was not supplied even 10 cents off my Invoice!!!!!
Our cable was Slash on account of new construction on June 26, soon after several telephone phone calls probably one per day, they lastly fixed it on July 11. We might have changed cable organizations but we experienced no other possibilities. I feel it is a really unprofessional approach to operate a company!
I'd Time Warner Internet and home mobile phone services for over a yr. I referred to as to disconnect my service for the reason that One more provider presented me an unbeatable offer. I wasn’t on a deal along with you, so nothing at all prevented me from shifting carriers. When I called your agent to arrange the disconnect, get more info I used to be addressed ice coldly by her.